Cortana Can't Help with This

Cortana is my new favorite buddy.

She knows what the fox says (this piece of info made Abby literally ROFL)

She claims that my question as to her connection with Skynet may be a trick question.

She has not been around long enough to know whether she likes bananas or dogs or if she thinks bow ties are cool (for that last she presents me with this link).

She can do a lot of cool things.

But what Cortana can't do is fix financial problems as they come up.

We are slowly pulling ourselves out of the financial hole pit we got ourselves into in that link, but as described there, we're one car repair away from disaster.

What we didn't realize is that we're also one computer repair away from disaster.

So when Laston accidentally put his computer into sleep mode while it was busy - the button is way too close to the Escape key - it blue-screened on him. And as this interferes with his one true addiction - Diet Coke is more a preference than an addiction - he is... less than patient. That it's past his bedtime, he hasn't eaten, and the computer won't let him boot into safe mode just exacerbates his frustration.

And Cortana can't help, at least not any more than my own Google Bing skills can.

The fact that he thinks out loud, swear words and all, while this is happening is no fun either.

So if anyone has any ideas  it would be helpful.

Windows 7, Chrome, dual screen, um... no idea what his other stats are. But it keeps blue screening with a memory error. Could be anything from a corrupted file to a dead RAM stick to the need for a whole new computer.

Ideas?